We investigated the issue and found that this error was coming due to a anti-theft feature which is available in Android 5.1 (Lollipop) and above. This feature is called Factory Reset Protection (FRP). All the phones from manufacturers like Samsung, Moto, HTC, Sony, Lenovo etc. that are using Android Lollipop or above will have this feature. Once signed in with a Google Account, Android will not allow you to change the Google Account. This is done so that, if your phone is stolen, the phone becomes useless for the thief. However, the same feature becomes a big problem if you have legally bought the phone and the previous owner has not removed his Google account completely from the device before handing it over to you. While buying a used mobile phone, it is good to have the old Google Account removed by the previous owner. But if you haven’t done that and are now facing the “This device was reset. To continue sign in with a Google Account that was previously synced on this device” error, you would want to bypass this verification so that you can use your newly bought phone. In today’s article, we will tell you how you can do this!
Why you are getting “Device Reset. Sign in with a Google Account that was Previously Synced” Error?
Lets consider this scenario that you own a mobile phone with Android 5.1 or above and you intentionally do a factory reset (also called hard reset) or data wipe. People usually take this action when they want to format their phone because it is getting hung a lot or when they want to sell their phone. Now when you (or someone else) will try to switch on the device, it will ask for the credentials of the same Google Account that was logged in at the time of factory reset or data wipe. Although, this feature is anti-theft and protects your device — but it sometimes becomes a nuisance. Remember, in Android 5.1 or above, the device protection feature automatically turns on if following two things are true: At present there is no option available in Android to manually disable device protection. But if any one the above two conditions are not met, the device protection feature will be automatically turned off. Therefore, if you want to give your phone to someone else or if you just want to do an easy factory reset of your phone, it is better to take any of the following steps before doing factory reset: After this if you will hard reset your phone, Android will not ask you to verify Google Account credentials of the previously logged in account. You will be able to log in using any Google Account. But if you have encountered the sign in with a Google Account that was previously synced on this device error AND you do not have account id and password; you would want to bypass this verification.
Bypass Google Account Verification after Factory Reset or Data Wipe
When you get “This device was reset. To continue sign in with a Google Account that was previously synced on this device” error, the best option is to contact the seller and ask him to login with his Google Account. Once logged in, you add your own Google account and delete the seller’s account. After that you can do factory reset and when account verification screen comes, just login with your account details. However, if the seller is unreachable, you can take the following steps to bypass this Google account verification: The following video shows the process followed as per the above given steps.
Bypass Google Account Verification on Samsung Phones
If the above method does not work for you and if you are facing the previously synced Google account error on a Samsung phone, you can bypass the FRP lock by using an OTG data cable/drive. To try this method, you would need the following things: Now just follow the instructions given in the following video:
We hope that this article was helpful for you in bypassing the FRP lock and solve the previously synced Google account error. If you can suggest any other method to get around this problem, please share with us. Thank you for using TechWelkin! Phone: samsung j7 prime Hmmmmm? It’s “checking connection” and won’t let me skip it But there’s NO connection to check as wifi is not enabled and no wi fi code entered. Hello, try this method it will work especially for those whose keyboard is not google. If your keyboard is touchpal, click on the game icon, select a game, you we see share the game, click share the game, then select gmail. Click on setting, next general setting, look up to the 3 dots on the right, click it and select manage accounts. You will see “you are about to…” click continue scroll down to more setting and click on backup and reset. Then click factory data reset. Make sure your battery level is high or plug it. Click and reset. That’s all. Sent from my iPad The steps worked and I am using the device successfully. Phone: Mintt A1… Cannot open it!!!! Thank you so much! I did a slight variation of the instructions above, but they got me where I needed to be. Once the apk file was installed, I opened it and noticed the Home screen in the background, so I jumped over to it and signed in the Play Store with the correct user account. Problem solved. Thanks! It worked out perfectly for my Lenovo Vibe X3. Thanks…. When buying “used” or “open box” items, verify that the unit does not have any residual data associated with the previous user. It did not work. :-( Comment * Name * Email * Website
Δ
